Troubleshooting Get Data Problems

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Revision as of 17:57, 14 May 2014 by Nic (talk | contribs) (Created page with "== Overview == Read the following guides to correct any issues during the Get Data process. == Data File Related Issues == === General === If your data file has moved,...")
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Overview

Read the following guides to correct any issues during the Get Data process.

Data File Related Issues

General

If your data file has moved, your data file user name or password has changed or you are having trouble connecting to your datafile, you may need to change how ODBClink connects to your data file. For more information, see Changing how ODBClink connects to your data file.

MYOB AccountRight Live 2014 or lower

For ODBClink or other third-party software to connect to your MYOB data file, many components must be installed and running. For more information, see the following topics.

MYOB AccountRight Classic 19.9 or lower

For ODBClink or other third-party software to connect to your MYOB data file, the MYOB ODBC Driver must be installed and configured correctly. For more information, see Troubleshooting the MYOB ODBC driver.

Folder Related Issues

ODBClink Folder Permissions

If you are getting errors relating to folder read or write access, see Troubleshooting folder permissions.

Temp Folder Permissions

If you are getting errors relating to temporary folder, see Troubleshooting temp folder permissions.

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