Difference between revisions of "Troubleshooting Get Data Problems"
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=== MYOB AccountRight Classic 19 or lower === | === MYOB AccountRight Classic 19 or lower === | ||
To troubleshoot problems with MYOB AccountRight Classic 19 or lower, see [[Troubleshooting Get Data Problems with MYOB AccountRight Classic 19 | To troubleshoot problems with MYOB AccountRight Classic 19 or lower, see [[Troubleshooting Get Data Problems with MYOB AccountRight Classic 19]]. | ||
== Folder Related Issues == | == Folder Related Issues == | ||
Revision as of 17:38, 10 September 2015
Overview
Read the following guides to correct any issues during the Get Data process.
Data File Related Issues
General
If your data file has moved, your data file user name or password has changed or you are having trouble connecting to your datafile, you may need to change how ODBClink connects to your data file. For more information, see Changing how ODBClink connects to your data file.
MYOB AccountRight Live or lower
To troubleshoot problems with MYOB AccountRight Live or lower, see Troubleshooting Get Data Problems with MYOB AccountRight Live.
MYOB AccountRight Classic 19 or lower
To troubleshoot problems with MYOB AccountRight Classic 19 or lower, see Troubleshooting Get Data Problems with MYOB AccountRight Classic 19.
Folder Related Issues
ODBClink Folder Permissions
If you are getting errors relating to folder read or write access, see Troubleshooting folder permissions.
Temp Folder Permissions
If you are getting errors relating to temporary folder, see Troubleshooting temp folder permissions.
Crashes
Excel crashes when closing the progress dialogue
Some users experience crashes in Excel when closing the progress dialogue. To resolve this problem, you will need to configure ODBClink to automatically close the progress dialogue for you. For further information, see Configuring ODBClink to automatically close the get data progress dialogue.