Recording refund cheques into MYOB using DirectDebitsLink

Overview

DirectDebitsLink allows you to refund customer payments into MYOB in bulk.

Before recording the refunds, you will need to ensure that MYOB is setup correctly. See Setting up MYOB AccountRight 19 to process direct debits for more information.

It is also recommended that DirectDebitsLink be setup, see Setting up DirectDebitsLink to prepare direct debits for more information.

This feature is not available in DirectDebitsLink Free Edition.

At this stage, the MYOB Classic API does not allow us to record the data directly into MYOB. As such, this must be done manually in MYOB.

Recording customer payments into MYOB AccountRight Live using DirectDebitsLink

Customise Dialogue

To record customer payments into MYOB AccountRight Live using DirectDebitsLink, follow these steps.

From the Menu, select 04. Process Direct Credits, then Process Direct Debits
Click on the Get Data button and follow the prompts;
Once the get data is complete, click on the Customise button;
Enter the Refund Date the payment is to be processed;
Select the Payment Method for which to process;
Select the Bank Account into which the money will need to be deposited;
Enter the Invoices up to date which restricts future invoices from showing on the screen;
Determine whether to Group Refunds together when they belong to the same customer;
Enter a Refund Number applicable to all payments if required;
Click OK to close the customize dialogue. The invoices to pay will appear;
Select the invoices or click All or None button if required;
Edit the Refund Number and Refund Amount if required;
Click Write to MYOB.

Selecting invoices to record refunds

When selecting invoices, you have the option of double clicking in the first yellow column to tick the invoices to record a payment against.

Alternatively, you can also use the All or None button to select or unselect all invoices.

The number of invoices select appear below the buttons.