Re-browse for your MYOB AccountRight Live data file

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Overview

If the DirectDebitsLink Get Data process has previously retrieved data successfully from your MYOB data file located in the cloud and then suddenly fails or is missing recent data, then try re-browsing to your data file to resolve the issue.

This issue typically occurs if something changes with your data file such as upgrading to a higher version Sometimes it returns a permissions error

Procedudure

Follow the steps below to re-browse to your MYOB data file

  1. Go to the Data file Setup form for the failing data file
  2. Click the Select (Browse) button
  3. Log on to my.MYOB
  4. Choose your data file from the drop down
  5. Click Close on the Manage Data Files dialogue.
  6. Re-run the Get Data process

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