Troubleshooting Start-Up Problems
The purpose of this page is to list various topics that will assist you in solving start-up related problems.
ExcelReportLink opens but doesn't start
If ExcelReportLink opens but doesn't start, read the following guides.
- Enabling Macros in Microsoft Excel
- Adding a Trusted Location in Microsoft Excel
- Unreadable contents error when starting ExcelReportLink
- ExcelReportLink started in protected view
ExcelReportLink starts but shows a compile error message
If ExcelReportLink starts but shows a compile error message, read the following guides.
ExcelReportLink starts but complain about the version of Microsoft Excel
The latest version of ExcelReportLink is compatible with Microsoft Excel 2013, 2010 or 2007. If you are getting an error message, you will need to upgrade to the latest version of ExcelReportLink. For more information, see Upgrading ExcelReportLink to work with the latest version of Microsoft Excel.
ExcelReportLink starts but complains about files being read-only
If Excel complains that ExcelReportLink is opened by others when it first start, read the following guide.
ExcelReportLink starts but complains about read or write permissions
If ExcelReportLink starts but complains about read or write permissions, read the following guides.
ExcelReportLink starts but complains about the installer path being too long
If ExcelReportLink starts but complains about the installer path being too long, read the following guide.
ExcelReportLink starts but complains about being installed on a network location
Not all editions of ExcelReportLink can be run from a network location. For more information, read the following guide.
ExcelReportLink starts but complains about running on a terminal server
Not all editions of ExcelReportLink can be run on a terminal server. For more information, read the following guide.
ExcelReportLink starts but complains about running from within Dropbox
Not all editions of ExcelReportLink can be run from within Dropbox. For more information, read the following guide.