ExcelReportLink opens but doesn't start

Troubleshooting \ Troubleshooting Start-Up Problems \ ExcelReportLink opens but doesn't start

Overview

If ExcelReportLink opens but doesn't start, read the following guides.

Enabling Macros

When running ExcelReportLink the first time, you may need to enable macros. See Enabling Macros in Microsoft Excel for more information.

Adding a trusted location in Microsoft Excel

Adding a trusted location to Microsoft Excel should ensure that ExcelReportLink starts correctly each and every time. For more information, see Adding a Trusted Location in Microsoft Excel.

ExcelReportLink started in protected view

On some machines, ExcelReportLink may start in protected view. See ExcelReportLink started in protected view for more information.

Unreable contents error when starting ExcelReportLink

If you receive an unreadable contents error when starting ExcelReportLink, see Unreadable contents error when starting ExcelReportLink.

Repair Microsoft Office

Repairing Microsoft Office may resolve many unusual errors. See Repair office and ensure that all components of Office are installed for more formation.

ExcelReportLink doesn't start in Excel 2016

We've identified an issue where macros are enabled, trusted locations exist yet the software doesn't start. This doesn't affect all versions of Excel and only seem to occur on specific machines. For this type see Removing a trusted location in Microsoft Excel and Disabling Trusted Documents in Microsoft Excel.