Troubleshooting Get Data Problems with MYOB AccountRight Live

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Overview

Read the following guides to correct any get data issues with MYOB AccountRight Live.

MYOB AccountRight Live API

For DirectDebitsLink or other third-party software to connect to your MYOB data file either on a local machine or on a server, many components must be installed and running.

Depending on which installer (PC or Server) used to install MYOB AccountRight Live, the MYOB API will be installed and running differently. See How to confirm if MYOB AccountRight Live was installed using the PC or Server Installation for more information.

First, try testing the MYOB AccountRight API.

If working, choose your installation location for further instruction.

MYOB AccountRight Live API for multiple installations

For users who used have installed multiple versions of AccountRight Live and who may have used the PC installation (as opposed to Server installation) of the latest AccountRight Live, you may need to uninstall the old MYOB AccountRight Live API. For more information, see the following topic.

Issues

The following articles may assist with various issues.

Error messages

The following lists the known error messages when connecting to MYOB AccountRight Live.

Troubleshooting Guides

Related Topics