Difference between revisions of "Troubleshooting Publish Problems"
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For some users, charts can disappear when publishing. This seems to be especially common in Excel 2010 and Excel 2013. Not all solutions work but it is best to try each one until the solution is resolved. | For some users, charts can disappear when publishing. This seems to be especially common in Excel 2010 and Excel 2013. Not all solutions work but it is best to try each one until the solution is resolved. | ||
=== Adding a trusted location === | |||
Adding a trusted location for BudgetLink is typically the best approach to resolve this problem. For more information, see [[Adding a Trusted Location in Microsoft Excel]]. | Adding a trusted location for BudgetLink is typically the best approach to resolve this problem. For more information, see [[Adding a Trusted Location in Microsoft Excel]]. | ||
=== Changing the default file format === | |||
For Excel 2007, 2010 and 2013 users, ensuring the default file format of Excel is XLSM resolves many problems. For more information, see [[Changing the default file format in Microsoft Excel]]. | For Excel 2007, 2010 and 2013 users, ensuring the default file format of Excel is XLSM resolves many problems. For more information, see [[Changing the default file format in Microsoft Excel]]. | ||
=== Repair or Reinstall Microsoft Office === | |||
As a last resort, it may be worth considering reinstalling Microsoft Office. Please consult your IT Support provider. | As a last resort, it may be worth considering reinstalling Microsoft Office. Please consult your IT Support provider. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||
Revision as of 18:29, 8 January 2015
Overview
In this article, you will find many advice to fix various problems that arise when publishing reports.
Charts disappear when publishing
For some users, charts can disappear when publishing. This seems to be especially common in Excel 2010 and Excel 2013. Not all solutions work but it is best to try each one until the solution is resolved.
Adding a trusted location
Adding a trusted location for BudgetLink is typically the best approach to resolve this problem. For more information, see Adding a Trusted Location in Microsoft Excel.
Changing the default file format
For Excel 2007, 2010 and 2013 users, ensuring the default file format of Excel is XLSM resolves many problems. For more information, see Changing the default file format in Microsoft Excel.
Repair or Reinstall Microsoft Office
As a last resort, it may be worth considering reinstalling Microsoft Office. Please consult your IT Support provider.