Re-browse for your MYOB AccountRight Live data file
Overview
If the ODBClink Get Data process has previously retrieved data successfully from your MYOB data file located in the cloud and then suddenly fails or is missing recent data, then try re-browsing to your data file to resolve the issue.
This issue typically occurs if something changes with either your MYOB data file or something has changed with the MYOB Server. Such an example is after upgrading to a higher version.
Sometimes it returns a permissions error.
Pre-requisites
Before connecting to your MYOB company file, ensure you have the Administrator credentials for the data file.
Procedure
Follow the steps below to re-browse to your MYOB data file
- Go to the Data file Setup form for the failing data file
- Click the Select (Browse) button
- Log on to my.MYOB
- Choose your data file from the drop down
- Click Close on the Manage Data Files dialogue.
- Re-run the Get Data process