Write, Bureaucrats, Administrators
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Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | ||
This impacted all our existing MYOB users unable to access their MYOB data. | This impacted all our existing MYOB users who were unable to access their MYOB data. | ||
Accounting Addons has released a new '''updated version''' of ExcelReportLink to fix the issue. | |||
[[File:ExcelReportLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]] | [[File:ExcelReportLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]] | ||
Please follow the steps below to '''upgrade your ExcelReportLink '''. If you need help during the upgrade, please go to [https://direct.lc.chat/5513711/ Livechat] or send an email to [mailto:enquiries@accountingaddons.com.au AccountingAddons]. | |||
Alternatively, if you prefer to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members will contact you to schedule an online support session. | |||
Please note that the '''Free Edition''' of ExcelReportLink does not include support. Before requesting assistance, please purchase support time from the link above. | |||
== Steps to Upgrade ExcelReportLink == | |||
To upgrade to the latest version, | To upgrade to the latest version, | ||
#Open ExcelReportLink, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button. | #Open ExcelReportLink, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button. | ||
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To revoke existing tokens, please follow the steps listed below: | To revoke existing tokens, please follow the steps listed below: | ||
== Steps == | == Steps to Revoke Existing Tokens == | ||
#Please open your browser and go to [https://secure.myob.com secure.myob.com] | #Please open your browser and go to [https://secure.myob.com secure.myob.com] | ||
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After the upgrade, if your custom reports were not migrated automatically, migrate the files manually from older installation | After the upgrade, if your custom reports were not migrated automatically, migrate the files manually from older installation | ||
== Steps == | == Steps to Migrate Custom Files == | ||
#In ExcelReportLink Menu, click on '''35. Help > Links''' | #In ExcelReportLink Menu, click on '''35. Help > Links''' |