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Difference between revisions of "Upgrade your ExcelReportLink to version 2024.8.16.313"
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Upgrade your ExcelReportLink to version 2024.8.16.313 (view source)
Revision as of 03:08, 29 August 2024
, 29 Augustadded antivirus and quarantine info
(Creating a upgrade help wiki page to support ERL clients impacted by MYOB outage) |
m (added antivirus and quarantine info) |
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To integrate the new token format, Accounting Addons has released a new updated version of ExcelReportLink to fix the issue. | To integrate the new token format, Accounting Addons has released a new updated version of ExcelReportLink to fix the issue. | ||
[[File:ExcelReportLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]] | |||
We recommend that you complete upgrading your ExcelReportLink in advance to avoid last-minute complications. | We recommend that you complete upgrading your ExcelReportLink in advance to avoid last-minute complications. | ||
To upgrade to the latest version, | To upgrade to the latest version, | ||
#Open ExcelReportLink, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button. | #Open ExcelReportLink, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button. | ||
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#Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here. | #Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here. | ||
#Refresh or re-open ExcelReportLink and you will be able to see your custom reports. | #Refresh or re-open ExcelReportLink and you will be able to see your custom reports. | ||
[[File:antivirus_quarantine.png|200px|thumb|text-top|right|Report as False Positive or remove from Quarantine]] | |||
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== ExcelReportLink Files Quarantined by Antivirus software == | |||
:ExcelReportLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares. | |||
:If your antivirus software quarantines important files, please contact your IT team to whitelist the installation folder (typically C:/ExcelReportLink) and C:/ExcelReportLink if the installation folder is different. | |||
If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | == Still Facing Issues == | ||
:If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | |||
If it is required for us to log on to your environment and upgrade ExcelReportLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here]. | :If it is required for us to log on to your environment and upgrade ExcelReportLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here]. | ||
Since we are facing an unusually high number of requests, please book a meeting 7 days prior. | :Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date. | ||
== Related Links == | == Related Links == | ||
[[ Upgrading ExcelReportLink ]] | :[[ Upgrading ExcelReportLink ]] | ||
:[[ ExcelReportLink Folder ]] | |||
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