Difference between revisions of "Troubleshooting Get Data Problems with MYOB AccountRight Classic"

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Read the following guides to correct any get data issues with MYOB AccountRight Classic 19.10 or lower.
Read the following guides to correct any get data issues with MYOB AccountRight Classic 19.10 or lower.


== ODBC Driver ==
== ODBC Driver must be installed ==


For ExcelReportLink or other third-party software to connect to your [[MYOB AccountRight Classic|MYOB]] data file, the [[MYOB ODBC Driver]] must be installed and configured correctly. For more information, see [[Troubleshooting the MYOB ODBC driver]].
For ExcelReportLink or other third-party software to connect to your [[MYOB AccountRight Classic|MYOB]] data file, the [[MYOB ODBC Driver]] must be installed and configured correctly. For more information, see [[Troubleshooting the MYOB ODBC driver]].
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Some users also experience the get data failing to read specific tables. For more information, see [[Why did the Get Data process fail to read my MYOB AccountRight Classic table]].
Some users also experience the get data failing to read specific tables. For more information, see [[Why did the Get Data process fail to read my MYOB AccountRight Classic table]].


== Error messages ==  
== Testing using the Clearwater data file ==


* Errors occurred connecting to the (Data File Name) data file  
MYOB ships with a default Clearwater data file that can be used to test and ensure all components are up and running. For more information, see [[Testing MYOB AccountRight Classic connection using Clearwater sample data file]].
 
== File Name problems ==
 
In some rare circumstances, the file name can cause problems with the ODBC driver. For more information, see [[Renaming your MYOB AccountRight Classic data file to fix connection issues]].
 
== Error messages ==
 
* [[Errors occurred connecting to the (Data File Name) data file]]


== Related Topics ==
== Related Topics ==
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