Difference between revisions of "Re-browse for your MYOB AccountRight Live data file"

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(Created page with "== Overview == If the ODBClink Get Data process has previously retrieved data successfully from your MYOB data file located in the cloud and then suddenly fails or is missing...")
 
 
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== Overview ==
== Overview ==


If the ODBClink Get Data process has previously retrieved data successfully from your MYOB data file located in the cloud and then suddenly fails or is missing recent data, then try re-browsing to your data file to resolve the issue.
If the DirectDebitsLink Get Data process has previously retrieved data successfully from your MYOB data file located in the cloud and then suddenly fails or is missing recent data, then try re-browsing to your data file to resolve the issue.


This issue typically occurs if something changes with your data file such as upgrading to a higher version
This issue typically occurs if something changes with your data file such as upgrading to a higher version
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== Procedudure ==
== Procedudure ==
Follow the steps below to re-browse to your MYOB data file
Follow the steps below to re-browse to your MYOB data file
# Go to the [[Changing how ODBClink connects to your data file|Data file Setup form]] for the failing data file
# Go to the [[Changing how DirectDebitsLink connects to your data file|Data file Setup form]] for the failing data file
# Click the Select (Browse) button
# Click the Select (Browse) button
# Log on to my.MYOB
# Log on to my.MYOB
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== Related Topics ==
== Related Topics ==


* [[Changing how ODBClink connects to your data file]]
* [[Changing how DirectDebitsLink connects to your data file]]
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