Compile error due to disabled items

Overview

Start-Up compile error

On some machines, some components of DirectDebitsLink get disabled by Microsoft Excel. This is typically caused by some third-party addins interfering with the proper execution of DirectDebitsLink. In general, this causes compile errors when DirectDebitsLink starts.

To resolve these compile errors, you must re-enable the addins.

We recommend you first add a trusted location in Microsoft Excel before re-enabling any addins.

How to re-enable disabled items in Microsoft Excel 2010 or 2013

Disabled Items screen in Microsoft Excel 2013

To re-enable disabled items in Microsoft Excel 2010 or 2013, please follow these steps.

1. Start Microsoft Excel;
2. Click on the File button;
3. Click on the Options entry in the menu;
4. Click on the Addins entry in the list on the Excel Options dialogue;
5. Using the Manage dropdown, choose Disabled Items;
6. Click on the Go... button;
7. For each addin beginning with AddonsLink..., select it and click Enable;
8. Click on the Close button of the Disabled Items dialogue;
9. Click on the OK button of the Excel Options dialogue;
10. Close Microsoft Excel;

You should now be in a position to start DirectDebitsLink.

How to re-enable disabled items in Microsoft Excel 2007

Disabled Items screen in Microsoft Excel 2007

To re-enable disabled items in Microsoft Excel 2007, please follow these steps.

1. Start Microsoft Excel;
2. Click on the Round Office button;
3. Click on the Excel Options button;
4. Click on the Addins entry in the list on the Excel Options dialogue;
5. Using the Manage dropdown, choose Disabled Items;
6. Click on the Go... button;
7. For each addin beginning with AddonsLink..., select it and click Enable;
8. Click on the Close button of the Disabled Items dialogue;
9. Click on the OK button of the Excel Options dialogue;
10. Close Microsoft Excel;

You should now be in a position to start DirectDebitsLink.

Related Topics

• Troubleshooting Start-Up Problems