Difference between revisions of "Troubleshooting Get Data Problems with MYOB AccountRight Live"

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Depending on which installer (PC or Server) used to install MYOB AccountRight Live, the MYOB API will be installed and running differently. See [[How to confirm if MYOB AccountRight Live was installed using the PC or Server Installation]] for more information.
Depending on which installer (PC or Server) used to install MYOB AccountRight Live, the MYOB API will be installed and running differently. See [[How to confirm if MYOB AccountRight Live was installed using the PC or Server Installation]] for more information.


=== MYOB AccountRight Live API for PC installations ===
First, try [[Manually testing a connection to MYOB AccountRight Live| testing the MYOB AccountRight API]].
 
If working, choose your installation location for further instruction.
 
=== [[MYOB AccountRight Live API for PC installations]] ===


For those who installed MYOB AccountRight Live using the '''PC''' installation, see the following articles.
For those who installed MYOB AccountRight Live using the '''PC''' installation, see the following articles.
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* [[Starting the MYOB AccountRight Live software to resolve Get Data issues]]
* [[Starting the MYOB AccountRight Live software to resolve Get Data issues]]


=== MYOB AccountRight Live API for Server installations ===
=== [[MYOB AccountRight Live API for Server installations]] ===


For those who installed MYOB AccountRight Live using the '''Server''' installation, see the following articles.
For those who installed MYOB AccountRight Live using the '''Server''' installation, see the following articles.
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* [[Installing the MYOB AccountRight Live API]]
* [[Installing the MYOB AccountRight Live API]]


=== MYOB AccountRight Live API for multiple installations ===
==MYOB AccountRight Live API for multiple installations ==


For users who used have installed multiple versions of AccountRight Live and who may have used the PC installation (as opposed to Server installation) of the latest AccountRight Live, you may need to uninstall the old MYOB AccountRight Live API. For more information, see the following topic.
For users who used have installed multiple versions of AccountRight Live and who may have used the PC installation (as opposed to Server installation) of the latest AccountRight Live, you may need to uninstall the old MYOB AccountRight Live API. For more information, see the following topic.