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Difference between revisions of "Access was denied to the MYOB AccountRight Live data file"
Access was denied to the MYOB AccountRight Live data file (view source)
Revision as of 18:27, 1 June 2017
, 18:27, 1 June 2017no edit summary
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This error typically occurs when: | This error typically occurs when: | ||
* The wrong '''User Name''' and '''Password''' is used to connect to the MYOB AccountRight live data file or; | * The wrong '''User Name''' and '''Password''' is used to connect to the MYOB AccountRight live data file or; | ||
* | * You chose to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only'''. | ||
* When the MYOB data file has been upgraded'. | |||
When supplying your data file's user name and password, it is important to enter the '''data file's''' user name and password as entered within MYOB. | When supplying your data file's user name and password, it is important to enter the '''data file's''' user name and password as entered within MYOB. | ||
When using the option to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only''', it is important that your MY.MYOB account is setup to allow connecting to your MYOB data file directly. | When using the option to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only''', it is important that your MY.MYOB account is setup to allow connecting to your MYOB data file directly. | ||
If you have upgraded recently then try re-browsing to the MYOB data file. Top do this follow the link below to open the Data File Information form and then click the Browse button and log back into my.MYOB | |||
See [[Connecting DirectDebitsLink to MYOB AccountRight Live]] to correct the connection information. | See [[Connecting DirectDebitsLink to MYOB AccountRight Live]] to correct the connection information. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||