Difference between revisions of "How to send a Get Data support log"

How to send a Get Data support log (view source)

No change in size , 20:41, 1 April 2020

no edit summary

1,991

edits

@@ Line 58: / Line 58: @@
+===If you have already run a Get Data, but do not have Outlook then follow the process below to locate the file manually===
+# Locate [[BudgetLink Folder]]
+# All log files generated by BudgetLink are filed under the following folder: [BudgetLink Folder]\Workspaces\[Workspace]\Logs\Get Data Logs
+# The Get Data Logs are Date and Time Stamped Text Documents that include the word Get Data in the name
+# Copy and paste the latest log file in an email or chat to sent to our support team.
@@ Line 65: / Line 70: @@
-===If you have already run a Get Data, but do not have Outlook then follow the process below to locate the file manually===
-# Locate [[BudgetLink Folder]]
-# All log files generated by BudgetLink are filed under the following folder: [BudgetLink Folder]\Workspaces\[Workspace]\Logs\Get Data Logs
-# The Get Data Logs are Date and Time Stamped Text Documents that include the word Get Data in the name
-# Copy and paste the latest log file in an email or chat to sent to our support team.