Troubleshooting Start-Up Problems

Overview

The purpose of this page is to list various topics that will assist you in solving start-up related problems.

ExcelReportLink opens but doesn't start

If ExcelReportLink opens but doesn't start, read the following guides.

• Enabling Macros in Microsoft Excel
• Adding a Trusted Location in Microsoft Excel
• ExcelReportLink started in protected view

ExcelReportLink starts but shows a compile error message

Start-Up compile error

If ExcelReportLink starts but shows a compile error message, read the following guides.

• Compile error due to disabled items
• Compile error due to 64-bit version of Microsoft Excel

ExcelReportLink starts but complain about the version of Microsoft Excel

Invalid version of Microsoft Excel

The latest version of ExcelReportLink is compatible with Microsoft Excel 2013, 2010 or 2007. If you are getting an error message, you will need to upgrade to the latest version of ExcelReportLink. For more information, see Upgrading ExcelReportLink to work with the latest version of Microsoft Excel.

ExcelReportLink starts but complains about read or write permissions

Start-Up write access error

If ExcelReportLink starts but complains about read or write permissions, read the following guides.

• Troubleshooting folder permissions

ExcelReportLink starts but complains about the installer path being too long

Start-Up installation path too long

If ExcelReportLink starts but complains about the installer path being too long, read the following guide.

• Troubleshooting installation path is too long

Related Topics

Troubleshooting