Difference between revisions of "Troubleshooting Start-Up Problems"
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* [[Compile error due to disabled items]] | * [[Compile error due to disabled items]] | ||
* [[Compile error due to 64-bit version of Microsoft Excel]] | * [[Compile error due to 64-bit version of Microsoft Excel]] | ||
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== DirectDebitsLink starts but complain about the version of Microsoft Excel == | |||
[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]] | |||
The latest version of DirectDebitsLink is compatible with Microsoft Excel 2013, 2010 or 2007. If you are getting an error message, you will need to upgrade to the latest version of DirectDebitsLink. For more information, see [[Upgrading DirectDebitsLink to work with the latest version of Microsoft Excel]]. | |||
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Revision as of 22:00, 12 January 2015
Overview
The purpose of this page is to list various topics that will assist you in solving start-up related problems.
DirectDebitsLink opens but doesn't start
If DirectDebitsLink opens but doesn't start, read the following guides.
- Enabling Macros in Microsoft Excel
- Adding a Trusted Location in Microsoft Excel
- DirectDebitsLink started in protected view
DirectDebitsLink starts but shows a compile error message
If DirectDebitsLink starts but shows a compile error message, read the following guides.
DirectDebitsLink starts but complain about the version of Microsoft Excel
The latest version of DirectDebitsLink is compatible with Microsoft Excel 2013, 2010 or 2007. If you are getting an error message, you will need to upgrade to the latest version of DirectDebitsLink. For more information, see Upgrading DirectDebitsLink to work with the latest version of Microsoft Excel.
DirectDebitsLink starts but complains about read or write permissions
If DirectDebitsLink starts but complains about read or write permissions, read the following guides.
DirectDebitsLink starts but complains about the installer path being too long
If DirectDebitsLink starts but complains about the installer path being too long, read the following guide.