Difference between revisions of "Troubleshooting Start-Up Problems"

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== Overview ==
The purpose of this page is to list various topics that will assist you in solving start-up related problems.
The purpose of this page is to list various topics that will assist you in solving start-up related problems.


== DirectDebitsLink opens but doesn't start ==
* [[DirectDebitsLink opens but doesn't start]]
 
* [[DirectDebitsLink starts but shows error occurred during load]]
If DirectDebitsLink opens but doesn't start, read the following guides.
* [[DirectDebitsLink starts but shows a compile error message]]
 
* [[DirectDebitsLink starts but complain about the version of Microsoft Excel]]
* [[Enabling Macros in Microsoft Excel]]
* [[DirectDebitsLink starts but complains about complains about files being ready-only]]
* [[Adding a Trusted Location in Microsoft Excel]]
* [[DirectDebitsLink starts but complains about read or write permissions]]
* [[Unreadable contents error when starting DirectDebitsLink]]
* [[DirectDebitsLink starts but complains about the installer path being too long]]
* [[DirectDebitsLink started in protected view]]
* [[DirectDebitsLink starts but complains about being installed on a network location]]
 
* [[DirectDebitsLink starts but complains about running on a terminal server]]
== DirectDebitsLink starts but shows a compile error message ==
* [[DirectDebitsLink starts but complains about running from within Dropbox]]
 
* [[Installing the DirectDebitsLink ribbon]]
[[File:StartupCompileError.png|300px|thumb|right|Start-Up compile error]]
 
If DirectDebitsLink starts but shows a compile error message, read the following guides.
 
* [[Compile error due to disabled items]]
* [[Compile error due to 64-bit version of Microsoft Excel]]
 
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== DirectDebitsLink starts but complain about the version of Microsoft Excel ==
 
[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]]
 
The latest version of DirectDebitsLink is compatible with Microsoft Excel 2013, 2010 or 2007. If you are getting an error message, you will need to upgrade to the latest version of DirectDebitsLink. For more information, see [[Upgrading DirectDebitsLink to work with the latest version of Microsoft Excel]].
 
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== DirectDebitsLink starts but complains about complains about files being ready-only ==
 
If Excel complains that DirectDebitsLink is opened by others when it first start, read the following guide.
 
*[[Opening DirectDebitsLink as a read-only solution]]
 
== DirectDebitsLink starts but complains about read or write permissions ==
 
[[File:StartupWriteAccessError.png|300px|thumb|right|Start-Up write access error]]
 
If DirectDebitsLink starts but complains about read or write permissions, read the following guides.
 
* [[Troubleshooting folder permissions]]
 
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== DirectDebitsLink starts but complains about the installer path being too long ==
 
[[File:StartupInstallationFolderTooLong.png|300px|thumb|right|Start-Up installation path too long]]
 
If DirectDebitsLink starts but complains about the installer path being too long, read the following guide.
 
* [[Troubleshooting installation path is too long]]
 
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== Related Topics ==
== Related Topics ==

Latest revision as of 00:14, 8 March 2019