Troubleshooting Start-Up Problems

Overview

The purpose of this page is to list various topics that will assist you in solving start-up related problems.

DirectDebitsLink opens but doesn't start

If DirectDebitsLink opens but doesn't start, read the following guides.

• Enabling Macros in Microsoft Excel
• Adding a Trusted Location in Microsoft Excel
• DirectDebitsLink started in protected view

DirectDebitsLink starts but shows a compile error message

Start-Up compile error

If DirectDebitsLink starts but shows a compile error message, read the following guides.

• Compile error due to disabled items
• Compile error due to 64-bit version of Microsoft Excel

DirectDebitsLink starts but complains about read or write permissions

Start-Up write access error

If DirectDebitsLink starts but complains about read or write permissions, read the following guides.

• Troubleshooting folder permissions

DirectDebitsLink starts but complains about the installer path being too long

If DirectDebitsLink starts but complains about the installer path being too long, read the following guide.

• Troubleshooting installation path is too long

Related Topics

Troubleshooting