How to increase the timeout length for MYOB AccountRight Live
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Overview
The Get Data process can take a long time to retrieve data, especially when your data is located on the cloud. To this end, BudgetLink provides settings that can be configured to control:
- the length of the timeout when communicating with the api;
- the number of records to retrieve per page.
How to increase the timeout length for MYOB AccountRight Live
To increase the timeout length for MYOB AccountRight Live, follow these steps.
- Start BudgetLink;
- From the Menu screen, click on Settings tab in Excel's ribbon;
- Find the Options section and click the Set User Options button;
- Select MYOB AccountRight Live options from the dialogue;
- Edit the relevant settings;
- Click Save and Close;
- Run the Get Data process.
Notes
- If the get data fails due to a timeout issue, increasing the timeout length AND/OR reducing the number of records per page can help.
- If the get data takes too long to run, increasing the number of records per page can help.
- If the get data fails due to maximum number of connections reached, increasing the number of records per page can help.
- We recommend making the number of records per page a multiple of 100 (e.g. 100, 200, 300). IT MUST be a number between 100 and 1000.