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Difference between revisions of "How to send a support log"
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How to send a support log (view source)
Revision as of 18:43, 2 December 2019
, 18:43, 2 December 2019→If you had run Get Data already follow the below process
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* Locate [[ODBClink Folder]] | * Locate [[ODBClink Folder]] | ||
* All log files generated by ODBClink are filed under the following folder: [ODBClink Folder]\ | * All log files generated by ODBClink are filed under the following folder: [ODBClink Folder]\Workspaces\[Workspace Name]\Logs\Get Data Logs | ||
* Copy and paste the latest log file in an email or chat to sent to our support team. | * Copy and paste the latest log file in an email or chat to sent to our support team. | ||