Difference between revisions of "Access was denied to the MYOB AccountRight Live data file"

Access was denied to the MYOB AccountRight Live data file (view source)

326 bytes added , 17:43, 15 July 2015

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-This error typically occurs when the wrong user name and password is used to connect to the MYOB AccountRight live data file.
+This error typically occurs when:
+* The wrong '''User Name''' and '''Password''' is used to connect to the MYOB AccountRight live data file or;
+* Choosing to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only'''.
-When entering the connection details, it is important to enter the '''data file's''' user name and password as entered within MYOB.
+When supplying your data file's user name and password, it is important to enter the '''data file's''' user name and password as entered within MYOB.
+When using the option to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only''', it is important that your MY.MYOB account is setup to allow connecting to your MYOB data file directly.
 See [[Connecting ODBClink to MYOB AccountRight Live]] to correct the connection information.
 [[Category:Troubleshooting]]