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Difference between revisions of "Upgrade your ODBCLink to version 2024.8.16.313"
Upgrade your ODBCLink to version 2024.8.16.313 (view source)
Revision as of 20:55, 29 August 2024
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== | == ODBCLink Files Quarantined by Antivirus software == | ||
: | :ODBCLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares. | ||
:If your antivirus software quarantines important files, please contact your IT team to whitelist the installation folder (typically C:/ | :If your antivirus software quarantines important files, please contact your IT team to whitelist the installation folder (typically C:/ODBCLink ) and C:/ODBCLink if the installation folder is different. | ||
== Still Facing Issues == | == Still Facing Issues == | ||
:If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | :If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | ||
:If it is required for us to log on to your environment and upgrade | :If it is required for us to log on to your environment and upgrade ODBCLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here]. | ||
:Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date. | :Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date. | ||