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Difference between revisions of "Upgrade your ODBCLink to version 2024.8.16.313"
Upgrade your ODBCLink to version 2024.8.16.313 (view source)
Revision as of 03:03, 29 August 2024
, 29 Augustadded antivirus and quarantine info
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Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | ||
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#Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here. | #Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here. | ||
#Refresh or re-open ODBCLink and you will be able to see your custom reports. | #Refresh or re-open ODBCLink and you will be able to see your custom reports. | ||
[[File:antivirus_quarantine.png|200px|thumb|text-top|right|Report as False Positive or remove from Quarantine]] | |||
Since we are facing an unusually high number of requests, please book a meeting 7 days prior. | == ExcelReportLink Files Quarantined by Antivirus software == | ||
:ExcelReportLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares. | |||
:If your antivirus software quarantines important files, please contact your IT team to whitelist the installation folder (typically C:/ExcelReportLink) and C:/ExcelReportLink if the installation folder is different. | |||
== Still Facing Issues == | |||
:If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | |||
:If it is required for us to log on to your environment and upgrade ExcelReportLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here]. | |||
:Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date. | |||
== Related Links == | == Related Links == | ||
[[ Upgrading ODBClink ]] | :[[ Upgrading ODBClink ]] | ||
:[[ ODBCLink Folder ]] | |||
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