User contributions
5 July 2018
Troubleshooting Auto Upload Problems
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+4
Test the Auto Upload Scheduled Task is configured correctly
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Test the Auto Upload Scheduled Task is configured correctly
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+1,219
Troubleshooting Auto Upload Problems
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−989
Troubleshooting Auto Upload Problems
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+249
4 July 2018
An unknown error occurred connecting to Xero
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+30
The security protocol used to connect to Xero is no longer supported
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+30
The signature used to connect to Xero is invalid
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+30
The signature method used to connect to Xero has been rejected
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+30
The timestamp used to connect to Xero to sign the request is invalid
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+30
The nonce used to connect to Xero has already been used
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+30
Xero authorisation number has expired
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+30
Xero authorisation number is not valid
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+30
Permission denied connecting to Xero
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+30
Consumer Key used to connect to Xero is not configured correctly
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+30
HelpID:XERO010
Redirected page to No tracking categories exist in Xero
No tracking categories exist in Xero
Created page with "== Overview == If you do not have any tracking categories already setup in Xero, you will receive this error message when trying to setup which tracking category is used as j..."
Troubleshooting Get Data Problems with Xero
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+43
3 July 2018
HelpID:MYOX020
Redirected page to The MYOB AccountRight Live server cannot be found
The MYOB AccountRight Live server cannot be found
Created page with "== Overview == If your data file is on a local server, this error typically indicates that the server name has been incorrectly entered. If your data file is in the cloud, t..."
Troubleshooting Get Data Problems with MYOB AccountRight Live
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+56
ODBClink v2018.7.1.226
Created page with "ODBClink v2018.7.1.226 was released on 04/07/2018. == Enhancements == '''Workspaces''' * Enhanced renaming workspace to prompt to also move workspace. '''MYOB AccountRight ..."
ODBClink version archive
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+53
Main Page
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2 July 2018
The security protocol used to connect to Xero is no longer supported
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−2
HelpID:XERO000
Redirected page to An unknown error occurred connecting to Xero
An unknown error occurred connecting to Xero
Created page with "== Overview == An unexpected error occurred connecting to Xero. Contact [http://accountingaddons.com.au/contact-us Accounting Addons] for more information. == Related Topic..."
HelpID:XERO009
Redirected page to The security protocol used to connect to Xero is no longer supported
The security protocol used to connect to Xero is no longer supported
no edit summary
−79
The security protocol used to connect to Xero is no longer supported
Created page with "== Overview == ODBClink uses components within Windows to negotiate a security protocol with Xero. Prior to 1/07/2018, Xero accepted TLS 1.0 and TLS 1.1 as security protocol..."
HelpID:XERO008
Redirected page to The signature used to connect to Xero is invalid
The signature used to connect to Xero is invalid
Created page with "== Overview == ODBClink digitally signs all messages sent to Xero. If you receive this error, it is because the signature generated is invalid. We recommend you contact [ht..."
HelpID:XERO007
Redirected page to The signature method used to connect to Xero has been rejected
The signature method used to connect to Xero has been rejected
Created page with "== Overview == ODBClink digitally signs all messages sent to Xero. If you receive this error, it is because the signature method may no longer be supported by Xero. We reco..."
HelpID:XERO006
Redirected page to The timestamp used to connect to Xero to sign the request is invalid
The timestamp used to connect to Xero to sign the request is invalid
Created page with "== Overview == ODBClink generates a timestamp to validate all communications sent to Xero. Xero will reject requests deemed suspicious which can occur if the timestamp gener..."
HelpID:XERO005
Redirected page to The nonce used to connect to Xero has already been used
The nonce used to connect to Xero has already been used
Created page with "== Overview == ODBClink generates a nonce (number used only once) in order to connect to Xero. This random number cannot be used more than once. You should never receive thi..."
HelpID:XERO004
Redirected page to Xero authorisation number has expired
Xero authorisation number has expired
Created page with "== Overview == ODBClink displays this message if the authorisation number used to connect to Xero has expired. The authorisation number is only valid for 30 minutes. At whic..."
HelpID:XERO003
Redirected page to Xero authorisation number is not valid
Xero authorisation number is not valid
Created page with "== Overview == When connecting to Xero, ODBClink will usually prompt for you to login to Xero to obtain an authorisation number to ensure that it has access to your Xero data..."
Troubleshooting Get Data Problems with Xero
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HelpID:XERO002
Redirected page to Permission denied connecting to Xero
Permission denied connecting to Xero
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−21
Permission denied connecting to Xero
Nic moved page Permission denied connecting to Xero data to Permission denied connecting to Xero without leaving a redirect
mTroubleshooting Get Data Problems with Xero
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−5
Permission denied connecting to Xero
Created page with "== Overview == ODBClink displays this message when it cannot connect to your Xero data file, or cannot download specific data from Xero. To fix this issue, you will need to ..."
Troubleshooting Get Data Problems with Xero
no edit summary
HelpID:XERO001
Redirected page to Consumer Key used to connect to Xero is not configured correctly