Starting the MYOB AccountRight Live services - Revision history

Nic at 05:09, 12 February 2015

2015-02-12T05:09:43Z

← Older revision		Revision as of 00:09, 12 February 2015
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	== Overview ==		== Overview ==

	In order for third-party applications to connect to your [[MYOB AccountRight Live]] data file located on your local machine or on a remote server, you need to have some services running. These services must be running on the machine hosting the file (e.g. If the file is installed on a server, you would need to run MYOB from that server machine).		In order for third-party applications to connect to your [[MYOB AccountRight Live]] data file located on your local machine or on a remote server, you need to have some software or services running. These services must be running on the machine hosting the file (e.g. If the file is installed on a server, you would need to run MYOB from that server machine).

	Sometimes, these services do not start automatically when starting your machine. There are two approaches to resolving this problem. We recommend you try both approaches.		Sometimes, these services do not start automatically when starting your machine. There are two approaches to resolving this problem. We recommend you try both approaches.

			Note that the MYOB AccountRight Live services are only applicable to those who installed MYOB using the '''Server installation''' and not the '''PC installation'''. See [[How to confirm if MYOB AccountRight Live was installed using the PC or Server Installation]] for more information.

	== Starting the MYOB AccountRight Live services by using MYOB ==		== Starting the MYOB AccountRight Live services by using MYOB ==
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	== Related Topics ==		== Related Topics ==

	* [[Troubleshooting Get Data Problems]]		* [[Troubleshooting Get Data Problems with MYOB AccountRight Live]]
	* [[Installing the MYOB AccountRight Live API]]		* [[Installing the MYOB AccountRight Live API]]
	* [[Manually testing a connection to MYOB AccountRight Live]]		* [[Manually testing a connection to MYOB AccountRight Live]]

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Nic at 04:25, 19 December 2014

2014-12-19T04:25:38Z

← Older revision		Revision as of 23:25, 18 December 2014
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	* [[Troubleshooting Get Data Problems]]		* [[Troubleshooting Get Data Problems]]
	* [[Installing the MYOB AccountRight Live API]]		* [[Installing the MYOB AccountRight Live API]]
			* [[Manually testing a connection to MYOB AccountRight Live]]

			[[Category:Troubleshooting]]

Nic at 23:51, 1 July 2014

2014-07-01T23:51:07Z

← Older revision		Revision as of 18:51, 1 July 2014
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	In order for third-party applications to connect to your [[MYOB AccountRight Live]] data file located on your local machine or on a remote server, you need to have some services running. These services must be running on the machine hosting the file (e.g. If the file is installed on a server, you would need to run MYOB from that server machine).		In order for third-party applications to connect to your [[MYOB AccountRight Live]] data file located on your local machine or on a remote server, you need to have some services running. These services must be running on the machine hosting the file (e.g. If the file is installed on a server, you would need to run MYOB from that server machine).

	~~Given [[MYOB AccountRight Live]] is a new product, sometimes~~, these services do not start automatically when starting your machine. There are two approaches to resolving this problem. We recommend you try both approaches.		Sometimes, these services do not start automatically when starting your machine. There are two approaches to resolving this problem. We recommend you try both approaches.

	== Starting the MYOB AccountRight Live services by using MYOB ==		== Starting the MYOB AccountRight Live services by using MYOB ==
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	On some machines, we have found that the services do fail to start when MYOB first starts. Follow these steps to rectify this problem. It is important to note that these steps must be performed on the machine hosting your file (e.g. If the file is installed on a server, you would need to perform these steps from that server machine.).		On some machines, we have found that the services do fail to start when MYOB first starts. Follow these steps to rectify this problem. It is important to note that these steps must be performed on the machine hosting your file (e.g. If the file is installed on a server, you would need to perform these steps from that server machine.).

			Note that these steps only apply if you installed using the '''Server''' installer and not the '''PC''' installer. If you are unsure which installer you used, we recommend you try the steps anyways.

	# Go to the machine which contains your data file;		# Go to the machine which contains your data file;

Nic: Created page with "== Overview == In order for third-party applications to connect to your MYOB AccountRight Live data file located on your local machine or on a remote server, you need to ..."

2014-05-14T04:25:28Z

Created page with "== Overview == In order for third-party applications to connect to your MYOB AccountRight Live data file located on your local machine or on a remote server, you need to ..."

New page

== Overview ==

In order for third-party applications to connect to your [[MYOB AccountRight Live]] data file located on your local machine or on a remote server, you need to have some services running. These services must be running on the machine hosting the file (e.g. If the file is installed on a server, you would need to run MYOB from that server machine).

Given [[MYOB AccountRight Live]] is a new product, sometimes, these services do not start automatically when starting your machine. There are two approaches to resolving this problem. We recommend you try both approaches.

== Starting the MYOB AccountRight Live services by using MYOB ==

We have found that when MYOB starts, it sometimes ensures all services are up and running. As such, the easiest step is to simply start MYOB and open your data file. In most situations, if you can open your MYOB data file through MYOB, everything should be ok.

However, this does not guarantee that the MYOB AccountRight Live API is installed or running.

Also, this approach typically only works when the file is hosted on the local machine.

== Starting the MYOB AccountRight Live services manually ==

[[File:StartingMYOBAccountRightLiveServices.png|300px|thumb|right|Starting MYOB AccountRight live services manually]]

On some machines, we have found that the services do fail to start when MYOB first starts. Follow these steps to rectify this problem. It is important to note that these steps must be performed on the machine hosting your file (e.g. If the file is installed on a server, you would need to perform these steps from that server machine.).

# Go to the machine which contains your data file;
# Press '''CTRL-ALT-DEL''' on your keyboard and run '''Task Manager''';
# Go to the '''Services''' tab;
# Scroll down the list until your see '''MYOB AccountRight Library'''. If it is not running, right click on it and choose '''Start''';
# Scroll down the list until your see '''MYOB AccountRight Server Locator'''. If it is not running, right click on it and choose '''Start''';
# Scroll down the list until your see '''MYOBAPISERVICE'''. If it is not running, right click on it and choose '''Start''';
# Scroll down the list until your see '''MYOB AccountRight Server xxxx.x''' (e.g.MYOB AccountRight Server 2013.3) . If it is not running, right click on it and choose '''Start''';

=== Notes ===

* You can also run Task Manager by clicking on your '''Start''' menu in windows, entering '''Task Manager''' in the search bar and selecting '''View running processes with Task Manager'''.
* You can also run Task Manager by right-clicking on your task bar and selecting '''Start Task Manager''' from the contextual menu.
* The '''MYOBAPISERVICE''' is only required if the data file is on your local machine or on a remote server. It is not required when your data file is in the cloud.

== Related Topics ==

* [[Troubleshooting Get Data Problems]]
* [[Installing the MYOB AccountRight Live API]]