View source for Troubleshooting temp folder permissions

== Overview ==

ODBClink performs the get data process primarily using a temporary folder located at '''C:\Temp\ODBClink\'''. The purpose of this folder is to ensure the best performance when reading your data file.

While the contents of this folder should be created during each get data process, some users experience problems when ODBClink is installed on a terminal server. In such situation, the first user who runs the get data process will create the folder. Subsequent users will simply replace files within the folder. However, the get data process may fail if all users do not have Full Control over the folder.

== How to grant permissions to the temporary folder ==

[[File:TempFolderProperties.png|300px|thumb|Right|ODBClink Properties Dialogue]]
[[File:TempFolderAdvancedSecuritySettings.png|300px|thumb|Right|Advanced Security Settings for ODBClink Dialogue]]
[[File:TempFolderAddUsers.png|300px|thumb|Right|Edit Advanced Security Settings for ODBClink Dialogue]]
[[File:TempFolderFindUsers.png|300px|thumb|Right|Select User or Group Dialogue]]

To grant the correct permissions for all users, follow these steps.

# Using '''Windows Explorer''', navigate to '''C:\Temp\''';
# Right-click on the '''ODBClink''' folder and choose '''Properties''';
# Select the '''Security''' tab and click on the '''Advanced''' button;
# Click '''Change Permissions''' on the '''Advanced Security Settings for ODBClink''' dialogue;
# Click the '''Add...''' button, enter the word '''Users''', click on '''Check Names''', then click on OK;
# Click '''Full Control''' under the '''Allow''' column;
# Ensure the ''Apply these permissions to objects...''' checkbox at the bottom of the dialogue is unticked;
# Click '''OK'''
# Tick the '''Replace all child object permissions with inheritable permissions from this object''' checkbox then click '''OK'''.
# Click '''Yes''' in the '''Windows Security''' confirmation dialogue;
# Close all dialogues.

Once these steps are complete, you can use ODBClink and attempt to perform a [[Get Data|Full Get Data]].

== Related Links ==

* [[Troubleshooting Get Data Problems]]
* [[Troubleshooting folder permissions]]