Difference between revisions of "Access was denied to the MYOB AccountRight Live data file"

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2) Connect to MYOB data file in the CLOUD using the data file USER NAME and PASSWORD.
2) Connect to MYOB data file in the CLOUD using the data file USER NAME and PASSWORD.


==1) Connect to MYOB data file in the CLOUD using MY.MYOB account only.==
===1) Connect to MYOB data file in the CLOUD using MY.MYOB account only.===
If using this method and receiving an access denied error message then your my.myob user name and password does not have sufficient privilages.
If using this method and receiving an access denied error message then your my.myob user name and password does not have sufficient privilages.
Try the second method.
Try the second method.


==2) Connect to MYOB data file in the CLOUD using the data file USER NAME and PASSWORD.==
===2) Connect to MYOB data file in the CLOUD using the data file USER NAME and PASSWORD.===
<br>When you choose this method, a User Name and Password fields will appear.<br />
<br>When you choose this method, a User Name and Password fields will appear.<br />
Make sure that you enter the data file user name and password here and not the my.myob user name and password
Make sure that you enter the data file user name and password here and not the my.myob user name and password