Difference between revisions of "Troubleshooting Start-Up Problems"

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== [[ExcelReportLink opens but doesn't start]] ==
[[ExcelReportLink opens but doesn't start]]


If ExcelReportLink opens but doesn't start, read the following guides.
[[ExcelReportLink starts but shows a compile error message]]


* [[Enabling Macros in Microsoft Excel]]
[[ExcelReportLink starts but complain about the version of Microsoft Excel]]  
* [[Adding a Trusted Location in Microsoft Excel]]
* [[Unreadable contents error when starting ExcelReportLink]]
* [[ExcelReportLink started in protected view]]


== [[ExcelReportLink starts but shows a compile error message]] ==
[[ExcelReportLink starts but complains about files being read-only]]  


[[File:StartupCompileError.png|300px|thumb|right|Start-Up compile error]]
[[ExcelReportLink starts but complains about read or write permissions]]  


If ExcelReportLink starts but shows a compile error message, read the following guides.
[[ExcelReportLink starts but complains about the installer path being too long]]


* [[Compile error due to disabled items]]
[[ExcelReportLink starts but complains about being installed on a network location]]  
* [[Compile error due to 64-bit version of Microsoft Excel]]


<br clear=all />
[[ExcelReportLink starts but complains about running on a terminal server]]


== [[ExcelReportLink starts but complain about the version of Microsoft Excel]] ==
[[ExcelReportLink starts but complains about running from within Dropbox]]  


[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]]
The latest version of ExcelReportLink is compatible with Microsoft Excel 2013, 2010 or 2007. If you are getting an error message, you will need to upgrade to the latest version of ExcelReportLink. For more information, see [[Upgrading ExcelReportLink to work with the latest version of Microsoft Excel]].
<br clear=all />
== [[ExcelReportLink starts but complains about files being read-only]] ==
If Excel complains that ExcelReportLink is opened by others when it first start, read the following guide.
* [[Opening ExcelReportLink as a read-only solution]]
<br clear=all />
== [[ExcelReportLink starts but complains about read or write permissions]] ==
[[File:StartupWriteAccessError.png|300px|thumb|right|Start-Up write access error]]
If ExcelReportLink starts but complains about read or write permissions, read the following guides.
* [[Troubleshooting folder permissions]]
<br clear=all />
== [[ExcelReportLink starts but complains about the installer path being too long]] ==
[[File:StartupInstallationFolderTooLong.png|300px|thumb|right|Start-Up installation path too long]]
If ExcelReportLink starts but complains about the installer path being too long, read the following guide.
* [[Troubleshooting installation path is too long]]
<br clear=all />
== [[ExcelReportLink starts but complains about being installed on a network location]] ==
Not all editions of ExcelReportLink can be run from a network location. For more information, read the following guide.
* [[Cannot run ExcelReportLink from a network location]]
== [[ExcelReportLink starts but complains about running on a terminal server]] ==
Not all editions of ExcelReportLink can be run on a terminal server. For more information, read the following guide.
* [[Cannot run ExcelReportLink on a Terminal Server]]
== [[ExcelReportLink  starts but complains about running from within Dropbox]] ==
Not all editions of ExcelReportLink can be run from within Dropbox. For more information, read the following guide.
* [[Cannot run ExcelReportLink from Dropbox folder]]


== Related Topics ==
== Related Topics ==


[[Troubleshooting]]
[[Troubleshooting]]