Difference between revisions of "Troubleshooting Start-Up Problems"

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[[Category:Troubleshooting]]
[[Category:Troubleshooting]]
== Overview ==


The purpose of this page is to list various topics that will assist you in solving start-up related problems.
The purpose of this page is to list various topics that will assist you in solving start-up related problems.




== ExcelReportLink opens but doesn't start ==
== [[ExcelReportLink opens but doesn't start]] ==


If ExcelReportLink opens but doesn't start, read the following guides.
If ExcelReportLink opens but doesn't start, read the following guides.
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* [[ExcelReportLink started in protected view]]
* [[ExcelReportLink started in protected view]]


== ExcelReportLink starts but shows a compile error message ==
== [[ExcelReportLink starts but shows a compile error message]] ==


[[File:StartupCompileError.png|300px|thumb|right|Start-Up compile error]]
[[File:StartupCompileError.png|300px|thumb|right|Start-Up compile error]]
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<br clear=all />
<br clear=all />


== ExcelReportLink starts but complain about the version of Microsoft Excel ==
== [[ExcelReportLink starts but complain about the version of Microsoft Excel]] ==


[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]]
[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]]
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<br clear=all />
<br clear=all />


== ExcelReportLink starts but complains about files being read-only ==
== [[ExcelReportLink starts but complains about files being read-only]] ==


If Excel complains that ExcelReportLink is opened by others when it first start, read the following guide.
If Excel complains that ExcelReportLink is opened by others when it first start, read the following guide.
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<br clear=all />
<br clear=all />


== ExcelReportLink starts but complains about read or write permissions ==
== [[ExcelReportLink starts but complains about read or write permissions]] ==


[[File:StartupWriteAccessError.png|300px|thumb|right|Start-Up write access error]]
[[File:StartupWriteAccessError.png|300px|thumb|right|Start-Up write access error]]
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<br clear=all />
<br clear=all />


== ExcelReportLink starts but complains about the installer path being too long ==
== [[ExcelReportLink starts but complains about the installer path being too long]] ==


[[File:StartupInstallationFolderTooLong.png|300px|thumb|right|Start-Up installation path too long]]
[[File:StartupInstallationFolderTooLong.png|300px|thumb|right|Start-Up installation path too long]]
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<br clear=all />
<br clear=all />


== ExcelReportLink starts but complains about being installed on a network location ==
== [[ExcelReportLink starts but complains about being installed on a network location]] ==


Not all editions of ExcelReportLink can be run from a network location. For more information, read the following guide.
Not all editions of ExcelReportLink can be run from a network location. For more information, read the following guide.
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* [[Cannot run ExcelReportLink from a network location]]
* [[Cannot run ExcelReportLink from a network location]]


== ExcelReportLink starts but complains about running on a terminal server ==
== [[ExcelReportLink starts but complains about running on a terminal server]] ==


Not all editions of ExcelReportLink can be run on a terminal server. For more information, read the following guide.
Not all editions of ExcelReportLink can be run on a terminal server. For more information, read the following guide.
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* [[Cannot run ExcelReportLink on a Terminal Server]]
* [[Cannot run ExcelReportLink on a Terminal Server]]


== ExcelReportLink  starts but complains about running from within Dropbox ==
== [[ExcelReportLink  starts but complains about running from within Dropbox]] ==


Not all editions of ExcelReportLink can be run from within Dropbox. For more information, read the following guide.
Not all editions of ExcelReportLink can be run from within Dropbox. For more information, read the following guide.