Difference between revisions of "Access was denied to the MYOB AccountRight Live data file"

Access was denied to the MYOB AccountRight Live data file (view source)

305 bytes added , 17:45, 15 July 2015

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-This error typically occurs when the wrong user name and password is used to connect to the MYOB AccountRight live data file.
+This error typically occurs when:
+* The wrong '''User Name''' and '''Password''' is used to connect to the MYOB AccountRight live data file or;
+* Your chose to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only'''.
-When entering the connection details, it is important to enter the '''data file's''' user name and password as entered within MYOB.
+When supplying your data file's user name and password, it is important to enter the '''data file's''' user name and password as entered within MYOB.
-See [[Connecting ExcelReportLink to MYOB AccountRight Live 2013 or Higher ]] to correct the connection information.
+When using the option to '''Connect to MYOB data file in the CLOUD using MY.MYOB account only''', it is important that your MY.MYOB account is setup to allow connecting to your MYOB data file directly.
+See [[Connecting ODBClink to MYOB AccountRight Live]] to correct the connection information.
 [[Category:Troubleshooting]]