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Difference between revisions of "Troubleshooting temp folder permissions"
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Troubleshooting temp folder permissions (view source)
Revision as of 21:02, 11 July 2016
, 21:02, 11 July 2016no edit summary
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DirectDebitsLink performs the get data process primarily using a temporary folder located at '''C:\Temp\DirectDebitsLink\'''. The purpose of this folder is to ensure the best performance when reading your data file. | DirectDebitsLink performs the get data process primarily using a temporary folder located at '''C:\Temp\DirectDebitsLink\'''. The purpose of this folder is to ensure the best performance when reading your data file. | ||
While the contents of this folder should be created during each get data process, some users experience problems when DirectDebitsLink is installed on a terminal server. In such situation, the first user who runs the get data process will create the folder. Subsequent users will simply replace files within the folder. However, the get data process may fail if all users do not have Full Control over the folder. | While the contents of this folder should be created during each get data process, some users experience problems when DirectDebitsLink is installed on a terminal server. In such situation, the first user who runs the get data process will create the folder. Subsequent users will simply replace files within the folder. However, the get data process may fail if all users do not have Full Control over the folder.So get your IT department to do this. | ||
So get your IT department to do this. | |||
== How to grant permissions to the temporary folder == | == How to grant permissions to the temporary folder == | ||