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Difference between revisions of "Troubleshooting temp folder permissions"
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Troubleshooting temp folder permissions (view source)
Revision as of 20:54, 11 July 2016
, 20:54, 11 July 2016no edit summary
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Once these steps are complete, you can use DirectDebitsLink and attempt to perform a [[Get Data|Full Get Data]]. | Once these steps are complete, you can use DirectDebitsLink and attempt to perform a [[Get Data|Full Get Data]]. | ||
'''Note:''' If this doesn't work follow the below instructions. | |||
* Get IT to grant full control to the C:\Temp\ folder and ensure the permissions are propagated to all subfolders. You may have different permissions at different folder levels and it didn’t propagate down. | |||
* Have IT try to delete the C:\Temp\DirectDebitsLink folder. It gets recreated during get data anyways. If it says a file is locked, you may need to reboot the machine and it might have more to do with a locked file than permissions. This happens on terminal servers, sometimes. | |||
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== Related Links == | == Related Links == | ||