Difference between revisions of "Troubleshooting Get Data Problems"

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Some users experience crashes in Excel when closing the progress dialogue. To resolve this problem, you will need to configure DirectDebitsLink to automatically close the progress dialogue for you. For further information, see [[Configuring DirectDebitsLink to automatically close the get data progress dialogue]].
Some users experience crashes in Excel when closing the progress dialogue. To resolve this problem, you will need to configure DirectDebitsLink to automatically close the progress dialogue for you. For further information, see [[Configuring DirectDebitsLink to automatically close the get data progress dialogue]].
== Turning off Compact/Repair ==
By default, DirectDebitsLink ships with the option to compact and repair databases on get data. This sometimes can fail and prevent the get data from completing on some machine. To change this option, see [[Enabling or disabling the compact databases on get data option]].


== Related Topics ==
== Related Topics ==
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