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| On some machines, DirectDebitsLink opens but doesn't start. On others, DirectDebitsLink opens but shows a compile error. Adding a trusted location in Microsoft Excel normally resolves these two problems. | | On some machines, DirectDebitsLink opens but doesn't start. On others, DirectDebitsLink opens but shows a compile error. Adding a trusted location in Microsoft Excel normally resolves these two problems. |
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| == Adding a Trusted Location in Microsoft Excel 2007 ==
| | #'''[[Adding a Trusted Location in Microsoft Excel 2007]]'''; |
| | #'''[[ Adding a Trusted Location in Microsoft Excel 2010 or 2013]]'''; |
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| [[File:AddTrustedLocationExcel2007.png|300px|thumb|right|Adding a trusted location in Microsoft Excel 2007]]
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| # Start '''Microsoft Excel''';
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| # Click on the '''Round Office''' button;
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| # Click on the '''Excel Options''' button;
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| # Click on the '''Trust Center''' entry in the list on the Excel Options dialogue;
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| # Click on the '''Trust Center Settings...''' button;
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| # Click on the '''Trusted Locations''' entry in the list on the Trust Center dialogue;
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| # If DirectDebitsLink is installed on a network, tick the '''Allow Trusted Locations on my network''' option;
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| # Click on the '''Add new location...''' button;
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| # Click the '''Browse...''' button and select the folder where DirectDebitsLink is installed'
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| # Tick the '''Subfolders of this location are also trusted''' checkbox;
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| # Click OK to add the trusted location;
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| # Click on the '''OK''' button of the Trust Center dialogue;
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| # Click on the '''OK''' button of the Excel Options dialogue;
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| # Close '''Microsoft Excel''';
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| Once the Trusted Location has been added you should be able to start DirectDebitsLink. However, we do recommend you ensure no disabled items have been added. See [[Compile error due to disabled items]] for more information.
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| == Adding a Trusted Location in Microsoft Excel 2010 or 2013 ==
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| [[File:AddTrustedLocationExcel2013.png|300px|thumb|right|Adding a trusted location in Microsoft Excel 2010 or 2013]]
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| # Start '''Microsoft Excel''';
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| # Click on the '''File''' button;
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| # Click on the '''Options''' entry in the list;
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| # Click on the '''Trust Center''' entry in the list on the Excel Options dialogue;
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| # Click on the '''Trust Center Settings...''' button;
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| # Click on the '''Trusted Locations''' entry in the list on the Trust Center dialogue;
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| # If DirectDebitsLink is installed on a network, tick the '''Allow Trusted Locations on my network''' option;
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| # Click on the '''Add new location...''' button;
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| # Click the '''Browse...''' button and select the folder where DirectDebitsLink is installed'
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| # Tick the '''Subfolders of this location are also trusted''' checkbox;
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| # Click OK to add the trusted location;
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| # Click on the '''OK''' button of the Trust Center dialogue;
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| # Click on the '''OK''' button of the Excel Options dialogue;
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| # Close '''Microsoft Excel''';
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| Once the Trusted Location has been added you should be able to start DirectDebitsLink. However, we do recommend you ensure no disabled items have been added. See [[Compile error due to disabled items]] for more information.
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| == Related Topics == | | == Related Topics == |