Difference between revisions of "Upgrade your DirectDebitsLink to version 2024.8.16.313"

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m (Added note to avoid antivirus actions and quarantined files that inhibit normal startup)
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__NOTOC__
Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional.  
Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional.  


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To integrate the new token format, Accounting Addons has released a new updated version of DirectDebitsLink to fix the issue.
To integrate the new token format, Accounting Addons has released a new updated version of DirectDebitsLink to fix the issue.
 
[[File:DirectDebitLink_Upgrade.png|400px|thumb|text-top|right|Click on '''Upgrade''' button to start upgrade]]
We recommend that you complete upgrading your DirectDebitsLink in advance to avoid last-minute complications.
We recommend that you complete upgrading your DirectDebitsLink in advance to avoid last-minute complications.


To upgrade to the latest version,
To upgrade to the latest version,
[[File:DirectDebitLink_Upgrade.png|300px|thumb|right|Click on '''Upgrade''' button to start upgrade]]


#Open DirectDebitsLInk, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button.
#Open DirectDebitsLInk, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button.
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#Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here.
#Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here.
#Refresh or re-open DirectDebitsLink and you will be able to see your Bank details.
#Refresh or re-open DirectDebitsLink and you will be able to see your Bank details.
[[File:antivirus_quarantine.png|200px|thumb|text-top|right|Report as False Positive or remove from Quarantine]]


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DirectDebitsLink software consists of multiple files created in Visual Basic Script, which is sometimes quarantined or deleted by antivirus softwares.
DirectDebitsLink software consists of multiple files created in Visual Basic Script, which is sometimes quarantined or deleted by antivirus softwares.
[[File:antivirus_quarantine.png|300px|thumb|right|Report as False Positive or remove from Quarantine]]


If your antivirus software qurantines important files, please contact your IT team to whitelist the installation folder (typically C:/DirectDebitsLink) and C:/DirectDebitsLink if the installation folder is different.
If your antivirus software qurantines important files, please contact your IT team to whitelist the installation folder (typically C:/DirectDebitsLink) and C:/DirectDebitsLink if the installation folder is different.

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