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Difference between revisions of "Upgrade your DirectDebitsLink to version 2024.8.16.313"
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Upgrade your DirectDebitsLink to version 2024.8.16.313 (view source)
Revision as of 01:46, 29 August 2024
, 29 AugustAdded note to avoid antivirus actions and quarantined files that inhibit normal startup
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m (Added note to avoid antivirus actions and quarantined files that inhibit normal startup) |
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#Refresh or re-open DirectDebitsLink and you will be able to see your Bank details. | #Refresh or re-open DirectDebitsLink and you will be able to see your Bank details. | ||
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== DirectDebitsLink Files Quarantined by Antivirus software == | |||
DirectDebitsLink software consists of multiple files created in Visual Basic Script, which is sometimes quarantined or deleted by antivirus softwares. | |||
[[File:antivirus_quarantine.png|300px|thumb|right|Report as False Positive or remove from Quarantine]] | |||
If your antivirus software qurantines important files, please contact your IT team to whitelist the installation folder (typically C:/DirectDebitsLink) and C:/DirectDebitsLink if the installation folder is different. | |||
== Still Facing Issues == | |||
If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. | ||
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== Related Links == | == Related Links == | ||
[[ Upgrading DirectDebitsLink ]] | [[ Upgrading DirectDebitsLink ]] | ||
[[ DirectDebitsLink Folder ]] | |||