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Difference between revisions of "How to send a support log"
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How to send a support log (view source)
Revision as of 23:10, 12 January 2021
, 23:10, 12 January 2021no edit summary
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* Locate [[DirectDebitsLink Folder]] | * Locate [[DirectDebitsLink Folder]] | ||
* All log files generated by DirectDebitsLink are filed under the following folder: [DirectDebitsLink Folder]\Workspaces\[ | * All log files generated by DirectDebitsLink are filed under the following folder: [DirectDebitsLink Folder]\Workspaces\[Workspace Name]\Logs\Get Data Logs\ | ||
* Copy and paste the latest log file in an email or chat to sent to our support team. | * Copy and paste the latest log file in an email or chat to sent to our support team. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||