Difference between revisions of "Troubleshooting folder permissions"

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For DirectDebitsLink to complete the [[Get Data]] process and to backup database files successfully, certain folder security permissions must be set. These settings will allow data to be extracted from your accounting products data file and be written to the DirectDebitsLink databases.
For DirectDebitsLink to complete the [[Get Data]] process and to backup database files successfully, certain folder security permissions must be set. These settings will allow data to be extracted from your accounting products data file and be written to the DirectDebitsLink databases.


As a minimum, all DirectDebitsLink users must have '''Read''' and '''Write''' access to all files and sub folders of the [[DirectDebitsLink System Folder|DirectDebitsLink's System folder]] and the '''C:/Temp/DirectDebitsLink ''' folder.  
As a minimum, all DirectDebitsLink users must have '''Read''' and '''Write''' access to all files and sub folders of the [[DirectDebitsLink System Folder|DirectDebitsLink folder]] and the '''C:/Temp/DirectDebitsLink ''' folder.  


Giving all DirectDebitsLink users '''Full Control''' to the System folder itself and to all sub folders and files will ensure that DirectDebitsLink can work correctly.
Giving all DirectDebitsLink users '''Full Control''' to the [[DirectDebitsLink System Folder|DirectDebitsLink folder]] itself and to all sub folders and files will ensure that DirectDebitsLink can work correctly.


Furthermore, DirectDebitsLink '''cannot''' be installed in '''C:\Program Files\''' or '''C:\Program Files (x86)\'''.
Furthermore, DirectDebitsLink '''cannot''' be installed in '''C:\Program Files\''' or '''C:\Program Files (x86)\'''.
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