Difference between revisions of "Troubleshooting Start-Up Problems"

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== Overview ==
The purpose of this page is to list various topics that will assist you in solving start-up related problems.
The purpose of this page is to list various topics that will assist you in solving start-up related problems.


== DirectDebitsLink opens but doesn't start ==
== [[DirectDebitsLink opens but doesn't start]] ==


If DirectDebitsLink opens but doesn't start, read the following guides.
If DirectDebitsLink opens but doesn't start, read the following guides.
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* [[DirectDebitsLink started in protected view]]
* [[DirectDebitsLink started in protected view]]


== DirectDebitsLink starts but shows a compile error message ==
== [[DirectDebitsLink starts but shows a compile error message]] ==


[[File:StartupCompileError.png|300px|thumb|right|Start-Up compile error]]
[[File:StartupCompileError.png|300px|thumb|right|Start-Up compile error]]
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<br clear=all />
<br clear=all />


== DirectDebitsLink starts but complain about the version of Microsoft Excel ==
== [[DirectDebitsLink starts but complain about the version of Microsoft Excel]] ==


[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]]
[[File:StartupInvalidVersionMicrosoftExcel.png|300px|thumb|right|Invalid version of Microsoft Excel]]
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<br clear=all />
<br clear=all />


== DirectDebitsLink starts but complains about complains about files being ready-only ==
== [[DirectDebitsLink starts but complains about complains about files being ready-only]] ==


If Excel complains that DirectDebitsLink is opened by others when it first start, read the following guide.
If Excel complains that DirectDebitsLink is opened by others when it first start, read the following guide.
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*[[Opening DirectDebitsLink as a read-only solution]]
*[[Opening DirectDebitsLink as a read-only solution]]


== DirectDebitsLink starts but complains about read or write permissions ==
== [[DirectDebitsLink starts but complains about read or write permissions]] ==


[[File:StartupWriteAccessError.png|300px|thumb|right|Start-Up write access error]]
[[File:StartupWriteAccessError.png|300px|thumb|right|Start-Up write access error]]
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<br clear=all />
<br clear=all />


== DirectDebitsLink starts but complains about the installer path being too long ==
== [[DirectDebitsLink starts but complains about the installer path being too long]] ==


[[File:StartupInstallationFolderTooLong.png|300px|thumb|right|Start-Up installation path too long]]
[[File:StartupInstallationFolderTooLong.png|300px|thumb|right|Start-Up installation path too long]]
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<br clear=all />
<br clear=all />


== DirectDebitsLink starts but complains about being installed on a network location ==
== [[DirectDebitsLink starts but complains about being installed on a network location]] ==


Not all editions of DirectDebitsLink can be run from a network location. For more information, read the following guide.
Not all editions of DirectDebitsLink can be run from a network location. For more information, read the following guide.
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* [[Cannot run DirectDebitsLink from a network location]]
* [[Cannot run DirectDebitsLink from a network location]]


== DirectDebitsLink starts but complains about running on a terminal server ==
== [[DirectDebitsLink starts but complains about running on a terminal server]] ==


Not all editions of DirectDebitsLink can be run on a terminal server. For more information, read the following guide.
Not all editions of DirectDebitsLink can be run on a terminal server. For more information, read the following guide.
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* [[Cannot run DirectDebitsLink on a Terminal Server]]
* [[Cannot run DirectDebitsLink on a Terminal Server]]


== DirectDebitsLink starts but complains about running from within Dropbox ==
== [[DirectDebitsLink starts but complains about running from within Dropbox]] ==


Not all editions of DirectDebitsLink can be run from within Dropbox. For more information, read the following guide.
Not all editions of DirectDebitsLink can be run from within Dropbox. For more information, read the following guide.