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Difference between revisions of "Upgrade your DirectDebitsLink to version 2024.8.16.313"
Upgrade your DirectDebitsLink to version 2024.8.16.313 (view source)
Revision as of 01:29, 9 September 2024
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Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | ||
This impacted all our existing MYOB users unable to access their MYOB data. | This impacted all our existing MYOB users who were unable to access their MYOB data. | ||
Accounting Addons has released a new '''updated version''' of DirectDebitsLink to fix the issue. | |||
[[File:DirectDebitLink_Upgrade.png|400px|thumb|text-top|right|Click on '''Upgrade''' button to start upgrade]] | [[File:DirectDebitLink_Upgrade.png|400px|thumb|text-top|right|Click on '''Upgrade''' button to start upgrade]] | ||
Please follow the steps below to '''upgrade your DirectDebitsLink '''. If you need help during the upgrade, please go to [https://direct.lc.chat/5513711/ Livechat] or send an email to [mailto:enquiries@accountingaddons.com.au AccountingAddons]. | |||
Alternatively, if you prefer to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members will contact you to schedule an online support session. | |||
Please note that the '''Free Edition''' of DirectDebitsLink does not include support. Before requesting assistance, please purchase support time from the link above. | |||
== Steps to Upgrade DirectDebitsLink == | |||
To upgrade to the latest version, | To upgrade to the latest version, | ||
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#Download the new version and follow the installation steps to upgrade to the latest version. | #Download the new version and follow the installation steps to upgrade to the latest version. | ||
In some cases, if you are unable to access your MYOB data after upgrading, tokens may need to be revoked in order to issue new tokens. To revoke existing tokens, please follow the steps listed below: | In some cases, if you are unable to access your MYOB data after upgrading, tokens may need to be revoked in order to issue new tokens. | ||
To revoke existing tokens, please follow the steps listed below: | |||
== Steps == | == Steps to Revoke Existing Tokens == | ||
#Please open your browser and go to [https://secure.myob.com secure.myob.com] | #Please open your browser and go to [https://secure.myob.com secure.myob.com] | ||
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After the upgrade, if your bank details are not migrated automatically, you can manually migrate the details from older installation | After the upgrade, if your bank details are not migrated automatically, you can manually migrate the details from older installation | ||
== Steps == | == Steps to Migrate Custom Files == | ||
#In DirectDebitsLink Menu, click on '''35. Help > Links''' | #In DirectDebitsLink Menu, click on '''35. Help > Links''' | ||