Difference between revisions of "Upgrade your DirectDebitsLink to version 2024.8.16.313"

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== DirectDebitsLink Files Quarantined by Antivirus software ==
== DirectDebitsLink Files Quarantined by Antivirus software ==


DirectDebitsLink software consists of multiple files created in Visual Basic Script, which is sometimes quarantined or deleted by antivirus softwares.
:DirectDebitsLink software consists of multiple files created in Visual Basic Script, which is sometimes quarantined or deleted by antivirus softwares.


If your antivirus software qurantines important files, please contact your IT team to whitelist the installation folder (typically C:/DirectDebitsLink) and C:/DirectDebitsLink if the installation folder is different.
:If your antivirus software qurantines important files, please contact your IT team to whitelist the installation folder (typically C:/DirectDebitsLink) and C:/DirectDebitsLink if the installation folder is different.


== Still Facing Issues ==
== Still Facing Issues ==
If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat.  
:If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat.  


If it is required for us to log on to your environment and upgrade DirectDebitsLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here].
:If it is required for us to log on to your environment and upgrade DirectDebitsLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here].


Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date.
:Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date.


== Related Links ==
== Related Links ==
[[ Upgrading DirectDebitsLink ]]
:[[ Upgrading DirectDebitsLink ]]
[[ DirectDebitsLink Folder ]]
:[[ DirectDebitsLink Folder ]]