Difference between revisions of "Upgrade your BudgetLink to version 2024.8.16.313"

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Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional.  
Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional.  


This impacted all our existing MYOB users unable to access their MYOB data.  
This impacted all our existing MYOB users who were unable to access their MYOB data.  


Accounting Addons has released a new updated version of BudgetLink to fix the issue.
Accounting Addons has released a new '''updated version''' of BudgetLink to fix the issue.
[[File:BudgetLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]]
[[File:BudgetLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]]
Please follow the steps below to upgrade your BudgetLink. If you need help during the upgrade, please go to [https://direct.lc.chat/5513711/ Livechat] or send an email to [mailto:enquiries@accountingaddons.com.au AccountingAddons].
Please follow the steps below to '''upgrade your BudgetLink'''. If you need help during the upgrade, please go to [https://direct.lc.chat/5513711/ Livechat] or send an email to [mailto:enquiries@accountingaddons.com.au AccountingAddons].


Alternatively, if you prefer to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members would contact you to schedule an online support session.
Alternatively, if you prefer to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members will contact you to schedule an online support session.
 
Please note that the '''Free Edition''' of BudgetLink does not include support. Before requesting assistance, please purchase support time from the link above.


== Steps to Upgrade BudgetLink ==
== Steps to Upgrade BudgetLink ==
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:BudgetLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares.
:BudgetLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares.


:If your antivirus software quarantines important files, please contact your IT team to whitelist the installation folder (typically C:/BudgetLink ) and C:/BudgetLink if the installation folder is different.
:If your antivirus software quarantines important files, please contact your IT team to '''whitelist the installation folder''' (typically C:/BudgetLink ) and C:/BudgetLink if the installation folder is different.


== Still Facing Issues ==
== Still Facing Issues ==

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