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Difference between revisions of "Troubleshooting Get Data Problems"
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Troubleshooting Get Data Problems (view source)
Revision as of 16:57, 22 November 2020
, 16:57, 22 November 2020no edit summary
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If you prefer choosing a different location for the temporary folder used during get data, see [[How to choose a different temp folder]]. | If you prefer choosing a different location for the temporary folder used during get data, see [[How to choose a different temp folder]]. | ||
== | == Errors == | ||
[[Error Validating job numbers]] | |||
=== Out of Disk Space error === | |||
= | |||
==Out of Disk Space error== | |||
Some times during [[Getdata]] process you will receive a warning that you are running Out of Disk Space. [[Out of Disk Space | Click here]] to know more about this. | Some times during [[Getdata]] process you will receive a warning that you are running Out of Disk Space. [[Out of Disk Space | Click here]] to know more about this. | ||
== Deleted Accounts or Jobs == | === Deleted Accounts or Jobs === | ||
Sometimes BudgetLink will prompt that it detected deleted accounts, jobs or categories. This occurs when budgets have been entered against those entities but they have been removed from your data file. As such, BudgetLink will still remember they existed and will preserve the values but will warn that the situation occurred. | Sometimes BudgetLink will prompt that it detected deleted accounts, jobs or categories. This occurs when budgets have been entered against those entities but they have been removed from your data file. As such, BudgetLink will still remember they existed and will preserve the values but will warn that the situation occurred. | ||
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To clear the budgets out of deleted accounts or jobs, see [[Clearing budgets out of deleted accounts or jobs]]. | To clear the budgets out of deleted accounts or jobs, see [[Clearing budgets out of deleted accounts or jobs]]. | ||
== Turning off Compact/Repair == | === Turning off Compact/Repair === | ||
By default, BudgetLink ships with the option to compact and repair databases on get data. This sometimes can fail and prevent the get data from completing on some machine. To change this option, see [[Enabling or disabling the compact databases on get data option]]. | By default, BudgetLink ships with the option to compact and repair databases on get data. This sometimes can fail and prevent the get data from completing on some machine. To change this option, see [[Enabling or disabling the compact databases on get data option]]. | ||
== Turning on Developer Mode to check temporary files generated during get data == | === Turning on Developer Mode to check temporary files generated during get data === | ||
The get data process uses a temp folder. You can turn on developer mode to have a look at the files generated during get data. See [[How to turn on developer mode]] for more information. | The get data process uses a temp folder. You can turn on developer mode to have a look at the files generated during get data. See [[How to turn on developer mode]] for more information. | ||
== Crashes == | |||
=== Excel crashes when closing the progress dialogue === | |||
Some users experience crashes in Excel when closing the progress dialogue. To resolve this problem, you will need to configure BudgetLink to automatically close the progress dialogue for you. For further information, see [[Configuring BudgetLink to automatically close the get data progress dialogue]]. | |||
== Warnings == | |||
[[Skip Unchanged Data Files on Get Data]] | |||
== Additional Support == | == Additional Support == | ||