Write, Bureaucrats, Administrators
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Microsoft provides an update which will assist and resolve the issue. | Microsoft provides an update which will assist and resolve the issue. | ||
== Step 1: Ensure you are using the latest service pack == | == Step 1: Close BudgetLink == | ||
You will need to ensure you close BudgetLink before proceeding with these steps. | |||
== Step 2: Ensure you are using the latest service pack == | |||
If you are using Windows 7, you need to ensure you are using at least Service Pack 1. You can download it from the [https://support.microsoft.com/help/976932 Microsoft Website]. | If you are using Windows 7, you need to ensure you are using at least Service Pack 1. You can download it from the [https://support.microsoft.com/help/976932 Microsoft Website]. | ||
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If you are using Windows Server 2012, you already have the latest service pack installed. | If you are using Windows Server 2012, you already have the latest service pack installed. | ||
== Step | == Step 3: Run the Easy Fix == | ||
Once the latest service pack has been installed, you can [https://aka.ms/easyfix51044 download the Easy fix from the Microsoft Web Site]. | Once the latest service pack has been installed, you can [https://aka.ms/easyfix51044 download the Easy fix from the Microsoft Web Site]. | ||
== Step | == Step 4: Default the protocols in the windows registry == | ||
The last step is to set the correct defaults for your machine. This step depends on what bit-ness of windows you are using as well as which accounting software you are using. If using both MYOB and Xero, we recommend you follow the steps for Xero as they are more ''restrictive'' and should work for both MYOB and Xero. | The last step is to set the correct defaults for your machine. This step depends on what bit-ness of windows you are using as well as which accounting software you are using. If using both MYOB and Xero, we recommend you follow the steps for Xero as they are more ''restrictive'' and should work for both MYOB and Xero. | ||
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* For Xero users on 64-bit Windows, [https://accountingaddons.com.au/downloads/support/Update_TLS_for_Xero_64bit.reg run the following file]. | * For Xero users on 64-bit Windows, [https://accountingaddons.com.au/downloads/support/Update_TLS_for_Xero_64bit.reg run the following file]. | ||
== Step | == Step 5: Restart BudgetLink == | ||
Once complete, you may | Once complete, you may restart BudgetLink. If the problem is not resolved, you may also need to reboot your machine. | ||
For more information or to download the update from Microsoft, visit the [https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in Microsoft Support Center]. | For more information or to download the update from Microsoft, visit the [https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in Microsoft Support Center]. |