Write, Bureaucrats, Administrators
1,991
edits
Line 1: | Line 1: | ||
== STEPS TO RESOLVE == | == STEPS TO RESOLVE == | ||
* Run the [[Manually testing a connection to MYOB AccountRight Live|manual test connection]] | * Run the [[Manually testing a connection to MYOB AccountRight Live|manual test connection]]. If it fails then go to point 2 | ||
* If you have the PC Edition installed, then installed the Server Edition of MYOB | * If you have the PC Edition installed, then installed the Server Edition of MYOB. The server edition can handle multiple versions of the API better than the PC edition | ||
* If you have the Server Edition then install/re-install the API | * If you have the Server Edition then install/re-install the API | ||
* If you have your data file located in the cloud then [[The MYOB AccountRight Live data file must be upgraded|upgrade MYOB AccountRight Live]] to the latest version. | * If you have your data file located in the cloud then [[The MYOB AccountRight Live data file must be upgraded|upgrade MYOB AccountRight Live]] to the latest version. |