Difference between revisions of "How to send a support log"

How to send a support log (view source)

40 bytes added , 20:26, 16 May 2017

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 == Procedure ==
-* Start BudgetLink and follow the prompts to the Get Data Options dialog[[File:GetDataDialogue.png|300px|thumb|right|Get Data Options dialog]]
-* Choose the full Get Data Option and click OK.
+===Send after the Get Data Process===
-* If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
-* At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment
+# Start BudgetLink and follow the prompts to the Get Data Options dialog[[File:GetDataDialogue.png|300px|thumb|right|Get Data Options dialog]]
+# Choose the full Get Data Option and click OK.
+# If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
+# At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment