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Difference between revisions of "Manually testing a connection to MYOB AccountRight Live"
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Manually testing a connection to MYOB AccountRight Live (view source)
Revision as of 22:45, 2 March 2017
, 22:45, 2 March 2017no edit summary
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# Log in to your data file using the correct user name and password; | # Log in to your data file using the correct user name and password; | ||
# Click a few of the hyperlinks until you see tables of data as in the image | # Click a few of the hyperlinks until you see tables of data as in the image | ||
== How do you know if the test fails == | == How do you know if the test fails == | ||
| Line 30: | Line 24: | ||
#You don't see tables similar to the image to the right or; | #You don't see tables similar to the image to the right or; | ||
#You get an error message after logging onto the data file | #You get an error message after logging onto the data file | ||
== Additional Server Tests == | |||
* This approach can also be used on a server if you are physically logged into the server. This should prove if the API is up and running on that server. Although, the API may still be blocked from external connections by other computers. | |||
* If you can connect to the data file while logged into the server, but not when using the server URL, this implies network issues such as firewall, etc. preventing connections from external devices. | |||
== What to do if the manual test fails == | == What to do if the manual test fails == | ||
If the | If the test fails then [[Installing the MYOB AccountRight Live API|Reinstall the MYOB AccountRight Live API]]. | ||
== Related Topics == | == Related Topics == | ||